Today we’re interviewing a mom of two teens from Beverly: Cassie Mazzaglia. Cassie started her career as a preschool and special education teacher and then pivoted into insurance. We love a good pivot! In her interview she shares some of her favorite North Shore spots along with things every parent should consider when it comes to their family’s insurance needs.
Where are you from originally and what town do you live in now?
I was born and raised in London, England. I moved to Beverly in 1993 which is where I still currently live with my husband, two children, two dogs and a 9 year old Topsfield fair fish.
How many children do you have and what are their age(s)?
I have two children. My daughter, Alessia, is 17 years old and my son, Luca, is 14 years old.
What’s your favorite family activity on the North Shore?
My kids are older now, so spending time with Mom is not the “coolest” thing they could be doing. We do have two small dogs (Shih-Tzu’s) and spend as much time outside with them as the weather permits! We love walking them on Dane Street Beach. They may be small but they have as much energy as a couple of toddlers.
Where’s your favorite place to eat and/or shop on the North Shore?
It’s hard to get two teenagers to agree on anything, but I can always get them to go out to eat at A&B Burger in Beverly. It’s a great family restaurant that has something for everyone
Tell us a little bit about your background and how you got started at Duffy Insurance Agency.
I started my professional career in America, as a preschool and special education teacher. One of the children that I taught had a parent that worked in the Insurance industry. She recruited me into the claims world and I was lucky enough to spend the next 23 years with one local company. I knew and worked with three of the six agents at Duffy, prior to joining the team. When the position became available for me to make the change from claims to the agency side, I jumped at it.
Do you have a focus at Duffy?
I think of change as an opportunity to grow. I am excited to build strong professional relationships with our policyholders, and help protect them and their families. As I have such a strong claims background, I am able to guide clients on what they would need for coverage in the event they have a claim.
As a mom yourself, what’s the most important thing you think families need to consider when selecting insurance?
It’s important to have confidence in your insurance coverage. Most of the time, the only interaction you will have with an Insurance Carrier, is in the case of a claim. Every family is different, so what coverage applies for one, may not be suitable or necessary for others. That’s a huge benefit to having an agent that you know and trust. They will get to know you and your family and help guide you through the different coverages to protect you.
As kids grow, should a family be making any changes to their insurance?
Absolutely! As a mom of a teenage driver, I took a good look at my own policies when my daughter passed her driving test. To protect our family, as well as all others on the road, I raised our limits on our home and auto policy and also purchased an umbrella policy! It’s always a good idea to have too much coverage than not enough.
You also work with small businesses on commercial lines of insurance. What are some of the most important things a small business owner should consider when looking for insurance?
Small businesses require the same focus as personal policies. Depending on what services the business provides, it’s important to think of every scenario, both good and bad, that could occur while the work is being performed or services offered. Businesses differ from personal policies in the sense that the risk is increased as they deal with the public. Much the same as personal, however, more coverage and higher limits is always beneficial.
Where can parents find Duffy Insurance offices on the North Shore?
Duffy Insurance Agency has 7 locations across the North Shore in Lynn, Peabody, Salem, Marblehead, Georgetown, Chelmsford and Gloucester.
Any tips for balancing work & motherhood?
Meal planning and coffee! Not sure my household would run if it wasn’t for either of those. Also make sure to take time out for yourself. You can’t pour from an empty cup.
What is the best piece of mom advice you ever received?
There is no manual when you become a parent. Be kind and patient with yourself. Mistakes will happen; we’re human!
What’s your favorite thing to do when you need some “me” time?
I am a member of two local, women owned, exercise studios: Inner Cycle and SweatFixx, both in Beverly. If I am not out for walks with my four-legged babies, you can find me taking a class in dark rooms with 25 of my closest friends.
This post is sponsored by Duffy Insurance.